Loader - Bug fixes

Fix common loader, login, download, update, runtime, and general error-code issues.

Requirements

Before running the loader, install or repair these components:

After installing them, restart your PC and open the loader again.

First Checks

Do these before trying advanced fixes:

  1. Right-click the loader and choose Run as administrator.
  2. Make sure only one loader window is open.
  3. If another loader instance is already running, close it from Task Manager or restart your PC.
  4. Make sure your Windows date, time, and timezone are correct.
  5. If a download or server error appears, test another network or a VPN.
  6. If the product is marked unavailable or under maintenance, wait until it is enabled again.

Time / Synchronization Error

This usually means your Windows clock is incorrect or out of sync.

How to fix

  1. Open Settings > Time & Language.
  2. Enable Set time automatically.
  3. Select the correct timezone for your country.
  4. Click Sync now.
  5. Restart the loader.

If it still fails:

  1. Press Win + R, type timedate.cpl, and press Enter.
  2. Open the Internet Time tab.
  3. Click Change settings.
  4. Change the server to time.nist.gov.
  5. Click Update Now.

HWID Doesn't Match

This means you are logging in from a different PC or Windows installation than the one registered to your account.

How to fix

  1. Log in to the website.
  2. Open your Dashboard.
  3. Go to Settings.
  4. Click Reset HWID.
  5. Open the loader and log in again.

Loader Doesn't Open

This is often caused by Windows graphics or security blocking the loader window.

How to fix

  1. Run the loader as administrator.
  2. Restart your PC.
  3. If you have an integrated GPU such as Intel UHD Graphics, open Device Manager > Display adapters, disable only the integrated GPU, and try again.
  4. If you only have one GPU listed, do not disable it. Open a ticket instead.

Crashing After Login

If the loader opens, logs in, then crashes shortly after, it is usually caused by a blocked download, network issue, or security software.

How to fix

  1. Fully disable Windows Defender using Defender Control:
  2. If you use a third-party antivirus such as Kaspersky, Avast, Norton, Malwarebytes, Bitdefender, or McAfee, fully uninstall it.
  3. Try a VPN:
  4. Restart your PC and try again.

Bluescreen or Blackscreen When Starting the Loader

This is usually caused by third-party antivirus drivers or system-level security software.

How to fix

  1. Fully uninstall third-party antivirus software.
  2. Restart your PC.
  3. If the issue continues, use Revo Uninstaller or the antivirus vendor cleanup tool to remove leftover drivers.
  4. Open a ticket if it still happens after a clean restart.

Common Error Codes

Use the exact code shown in the loader popup.

CodeMeaningWhat to do
9999Download stalledCheck internet, firewall, or VPN. Try another network or VPN and restart the loader.
5001Auto-update failedDownload the latest loader manually from the website.
1336Login failedIf the message is about the account, check credentials/account status. If it looks like network, try VPN or another connection.
1333Remote content did not loadCheck internet, VPN, firewall, and server status.
1338Loader could not read required system informationRun as administrator, restart Windows, and check security software.
1339 / 1340Product data did not load correctlyThis is not usually fixable locally. Open a ticket with the code and screenshot.
1341Local or remote resource failedRestart the loader, update GPU drivers, and open a ticket if it repeats.
1000Game protection update prompt was not completedFollow the loader prompt carefully. If unsure, open a ticket before retrying.
1001Vanguard is running when it should not beClose Riot/Vanguard completely and restart your PC.
1002 / 1003A required local system component could not startRestart your PC, fully disable security software, and run the loader as administrator.
1004 / 1005Required system or product file did not downloadCheck internet/VPN/firewall and try again.
1006Game or anti-cheat was already open too earlyClose the game and related services, restart the PC, then follow the injection guide order.
1226Memory Integrity / HVCI is required for ValorantEnable Memory Integrity if the loader asks for it, then restart your PC.
1228Injection was interruptedThe game was closed, the user cancelled, or the process ended. Open the game and try again.
2003Required helper did not startRestart your PC, run the loader as administrator, and check security software.
2004 / 2005Required system component did not prepare or downloadCheck security software, internet/VPN/firewall, then restart and try again.
2007Game or system state was not validClose the game and conflicting services, restart the PC, then follow the guide order.
2008Windows user is not an administratorUse a Windows account with administrator privileges.
2013Loader is not elevatedRight-click the loader and choose Run as administrator.
2015Product configuration did not loadThis is not usually fixable locally. Open a ticket with the code and product name.
2020 / 2024CS2 was not fully readyOpen CS2 through Steam, wait until the menu is loaded, keep Steam overlay enabled, and try again.
2021 / 2022 / 2023 / 2025 / 2026CS2 product startup failedRestart CS2/Steam/PC. If it repeats, open a ticket with the code and screenshot.
3001 / 3002Valorant peripheral software setup failedManually reinstall the required software, run as administrator, restart, and try again.
3005 / 3006Valorant required software/device was not detectedInstall/open the required software, connect the required device, restart, and try again.
1098 / 1099Unexpected loader resultSupport needs the screenshot, product name, time, and may ask for logs.

Progress Codes

Some numbers are progress steps, not final errors. If the loader is still moving, wait.

Common progress ranges:

  • 1319 to 1338: spoofing, cleaning, waiting for game/overlay, or final success depending on the product.
  • 2221 to 2224: product-specific preparation checks.
  • 2230 to 2233: FiveM display/readiness/startup steps.

If the loader stops for a long time or shows a final popup with an error code, use the matching section above.

Download or Connection Errors

These codes usually mean the loader could not download a required component:

  • 9999
  • 1004
  • 1005
  • 2005
  • 2006
  • 2009
  • 3001
  • 4001
  • 5001

How to fix

  1. Check if your internet is stable.
  2. Try a VPN or another network.
  3. Fully disable Windows Defender with Defender Control.
  4. Fully uninstall any third-party antivirus.
  5. Restart the loader as administrator.
  6. If the same code repeats, open a ticket with the code and screenshot.

What to Send Support

If you open a ticket, send:

  1. The exact error code.
  2. A screenshot of the full popup.
  3. The product you selected.
  4. What step you were on, for example login, download, inject, spoof, or cleaner.
  5. Whether you already restarted the PC and ran the loader as administrator.