Support Documentation
Support
Ambani support helps with access, setup, account, product status and billing questions. Support answers must stay inside the Terms of Service.
Updated 2026-06-04
Official route
Policy limits
Support Scope
What support can help with
- Account access, login or dashboard questions.
- Subscription, key or product access checks.
- Setup requirements and product-specific guidance.
- Payment confirmation and billing questions.
- Product status, maintenance and update visibility.
- Policy questions about refunds, risk and account responsibility.
What to include
Include your account name, product name, payment context, current product status, setup details and any error message. Do not include passwords or sensitive payment data in public channels.
Support Limits
Support cannot change the Terms of Service
Support can explain policy and review billing context, but it cannot promise a result that conflicts with the Terms of Service.
Support must not promise refunds, credits, chargeback exceptions, detection guarantees, ban reversals or subscription extensions.
User responsibility
You are responsible for your account security, your machine setup and any consequences from using Ambani products. Game updates, anti-cheat systems and third-party account actions are outside Ambani control.